Terms & Conditions

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Terms & Conditions

These Terms & Conditions govern your use of the Royal Tree Spa website and our wellness services. By accessing this site or making a booking, you agree to comply with our policies, including booking and payment requirements, cancellations and refunds, acceptable conduct, and liability limitations. Please read them carefully before using our services.

Booking & Payment

All appointments and services at Royal Tree Spa must be booked in advance through our website, phone, or authorized booking platforms. Bookings are confirmed only after successful payment, and we reserve the right to cancel or reschedule appointments in case of unforeseen circumstances, with prior notification whenever possible.

Cancellations & Refunds

Guests may cancel or reschedule appointments according to the cancellation policies communicated at the time of booking. Refunds, if applicable, will be processed in accordance with the specified terms. Royal Tree Spa reserves the right to refuse refunds in cases where services have already been rendered or where cancellation policies are not followed.

Service Limitations

Our services are intended for relaxation, wellness, and personal care. Certain services may be limited based on availability, spa policies, or health and safety considerations. Guests are advised to consult with spa staff before availing of services, especially if they have medical conditions or specific health concerns.

User Conduct

Guests are expected to maintain respectful behavior and decorum within the spa premises at all times. Any behavior that disrupts other guests, staff, or the overall spa environment may result in refusal of service or removal from the premises.

Privacy

All personal information collected during bookings or through the website is handled in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and storage of your information as described in the policy.

Liability

Royal Tree Spa shall not be held liable for any loss, injury, or damage arising from the use of our website or services, except where required by law. Guests are responsible for any personal belongings brought into the spa, and participation in services is at their own risk.

Contact

If you have any questions regarding this Disclaimer, please contact us

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